You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. Item(s) returned to us that were not a result of our error.Item(s) returned to us due to an invalid or incomplete address.If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping: Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees. Returns that arrived on time and were as described are subject to a restocking fee. Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Any item that is returned more than 30 days after delivery.Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.There are certain situations where only partial refunds are granted (if applicable) To complete your return, we require a tracking number, which shows the items which you already returned to us. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging.
To be eligible for a return, your item must be unused and in the same condition that you received it. If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to may return most new, unopened items within 30 days of delivery for a full refund. If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). You will be able to track your package at all times. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. Shipping method varies depending on what is being shipped.Īll orders are shipped with a tracking number. This period excludes delivery times, which depend on your geographic location. The usual time for processing an order is 24 hours (business days), but may vary depending on the availability of products ordered.
In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
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